How to Choose a Removals Company – 7 Considerations
There are so many things to think about when you are moving to a new home. You have just started to recover from the stresses involved with finding a place to rent or buy and now you have to think about all the tasks you need to complete before you move.
One of the first jobs that you need to do is find a removals company, so that you can get your furniture and belongings to your new home. There are some considerations that you should pay special attention to, in order to ensure that you make the right decision.
Make a List of Your Requirements
Before you start looking for a removal company, you need to know exactly what sort of service you are looking for. Do you simply want the removal experts to show up at your door, pack your items into a van and unpack the items when they reach the destination, or do you need extras such as:
Telling a removal company exactly what you want means that they can provide you with accurate quotes and that you can have more productive discussions with them.
Find Local Companies With a Good Reputation
There are hundreds of removal firms out there looking for business. It’s usually a good idea to select providers that are located in your area. Then you can start to consider each company in more detail.
- Are they fully insured?
- Have they been in business for a long time (this does not always guarantee quality but it can be a good guide)?
- Have they got previous customers who would be willing to speak to you?
- Are there independent reviews on line that you can look at?
Ideally, you want to be able to take your time when making a decision, so start looking for a removal company as soon as possible.
Make Sure That There Are No Scams Involved
Moving home can be expensive, so it can be tempting to opt for a removal firm that seems to be offering the most affordable service. It’s important to remember that the cheapest option is not necessarily the best. Look out for signs of a scam such as:
- The lack of a proper website
- Quotes that are only provided over the phone
- Prices that seem unrealistically low, when compared with those of other companies
- Vans that seem inadequate for the task
- An inability to answer your questions
It’s not worth taking a chance just to try and save money. It could end up being a costly decision, if your items are damaged or lost.
Check That Additional Services Are Available
We mentioned earlier that you need to know what your requirements are; any removal company that you hire needs to be able to meet these requirements. For instance, you may need to place some of your furniture in storage if you are downsizing. This gives you the opportunity to decide what to do with it in the long term. This means that you may want to choose a removal firm that can also provide you with storage facilities.
You may choose to pack for moving yourself, but sometimes there is just no time for you to do so. In this case, choose a company that can provide packing materials and do the packing for you.
Obtain and Check Different Quotes
It’s not a good idea to rely on just one quote. If you have a shortlist of 3-5 removal companies, ask for a quote from all of them. This means that you can compare like for like with prices and services. Good quotes should always be reasonable, clear and easy to understand. It’s important that you make sure that you know exactly what you are expected to pay, right from the start.
Check for Policies Regarding Delays and Changes
Hopefully, everything will go smoothly, and you will be able to move when you planned to. However, this does not always happen. Check what fees apply if you need to change any of the details of the job, including the removal date.
Know How to Complain in Advance
If you make the right choice of removal company you should not need to complain. It still makes sense to check the complaints procedure of the firm you are thinking of hiring. There are two reasons for this; in case anything does not go to plan and because any reputable removal firm should have a comprehensive procedure in place. This helps you to make sure you are choosing the right provider.
Take all of these considerations into account, and take your time, in order to find the right removal company to help with your move.